Questions & answers

Every mug, bowl and vase is thrown by my own hands on the potter's wheel. Each piece passes through those hands many times over: preparing the clay, throwing, trimming (giving it its final shape and its foot), attaching the handles, then two firings in the kiln at over 1200°C and glazing by hand.

Throwing on the wheel gives beautiful, regular shapes, but this is not factory production. Here and there you may feel the faint marks of my fingers (throwing lines) or notice a tiny difference in size — a few millimetres — between two seemingly identical mugs. That is your proof that you are buying genuine handmade work and not a cast from a mould. Pieces like these have a soul.

Yes. Thrown on the wheel and fired at high temperatures (stoneware), the ceramics are very durable. Every piece is safe in the dishwasher and can be warmed in the microwave.

Absolutely. I use nothing but professional, lead-free glazes that carry safety certificates and are 100% intended for contact with food.

Some pale or matte glazes take on a deposit from dark drinks over time. It is an entirely natural process. To get rid of it, wipe the inside of the piece with a sponge and a little baking soda or lemon juice.

My bowls are wonderful for hot soup, ramen or porridge. Do remember, though, that ceramics dislike thermal shock. Don't put a cold bowl (straight from the fridge, say) into a hot oven, and don't pour ice-cold water into a piece that is hot — it may crack.

After use, a vase only needs rinsing in warm water with washing-up liquid. If a piece is matte on the outside, avoid scouring it with a rough sponge so that the surface does not get scratched.

I am afraid I do not take individual orders — you can only buy what is on the site.

Yes, looking after the environment matters to me. I protect the ceramics with slit paper (in place of bubble wrap), cardboard boxes and a biodegradable filler (starch chips) that dissolves in water or can go straight onto the compost heap.

I take the packing of thrown ceramics very seriously and protect every piece well. If the parcel does suffer on its way to you, photograph the damaged piece on the day it arrives and write to me. I will send a new piece or refund your money.

Yes — as you finish your order you can choose delivery to whichever InPost locker suits you, or a courier straight to the address you give.

Yes. You have the right to return a ready-made piece within 14 days of receiving the parcel, without giving a reason. Do remember, though, that personalised pieces and those made to a special order cannot be returned.